IT House June 23 news, according to Reuters, Australia's competition watchdog said on Thursday that a court had ordered a local subsidiary of Samsung Electronics to pay a fine of 14 million Australian dollars (about 64.77 million yuan) for misleading the company. to advertise its waterproof properties. Some Galaxy smartphone products.
▲ Samsung S22 series
The Australian Competition and Consumer Commission (ACCC) said Samsung Australia admitted to misleading buyers about the water resistance ratings of some Galaxy phones. Regulators first sued the company in July 2019.
The statement shows that Samsung Australia made false or misleading claims about the water resistance of its Galaxy S7, S7 Edge, A5 (2017), A7 (2017), S8, S8 Plus and Note 8. Over 3.1 million Galaxy phones in Australia.
The regulator said that between March 2016 and October 2018,Samsung has advertised in retail stores and on social media that Galaxy phones can be used in swimming pools or sea water.
However, the ACCC has received hundreds of complaints from users that smartphones did not work properly after being exposed to water, or even stopped working altogether.
Samsung Australia has admitted that if a Galaxy phone is immersed in a swimming pool or sea water, the charging port could corrode and stop working if the phone is charged in wet conditions. In addition, Samsung Australia's parent company, Samsung Electronics, had previously sought to recall Galaxy phones to mitigate the effects of the aforementioned charging port corrosion.
ACCC chair Gina Cass-Gottlieb said Samsung's water resistance claim was a big selling point for these Galaxy phones. Many consumers may have been exposed to these misleading water-resistant ads before deciding to buy a new Galaxy phone.
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