HDPC CertiProf Help Desk Certification
Help / Service Desk Exercises – Add-ons for ITIL
Help Center This certification is a training based on guidelines and a high level of experience as a Service Desk Director (Help Desk).
This course provides fundamental knowledge of Service Desk and how to apply the concepts that make it successful.
Supplementary knowledge of ITIL 4 and ITIL 2011.
This course is based on videos where Service Desk Leadership concepts are explained, with documents in PDF format and certification exam-type questions that help validate acquired knowledge.
Over the years I have worked directing the support areas and for 15 years I have trained over 5,000 professionals at ITIL who work in the help desk, help desk, support areas.
I share with you my experiences in this course, following the official certificate content of its worldwide certification in the above practice.
The formation of a service desk is a fundamental piece in IT services, so knowing industry relevant practices guarantees excellent results in the operation and management of this point of contact.
Once you finish this training you can choose to take the certification exam, if you want any topic to be expanded, write to me and I will gladly improve the material.
HDPC Certificate Help Desk Certification »
This course is free for a coupon which you can find below.
Keep in mind that these types of coupons tend to last for a very short time.
If the coupon has already expired, you can purchase the course as usual.
These types of coupons last for very few hours, and even minutes after they are published.
Due to a Udemy update now only 1,000 coupons are available, we are not responsible if the coupon has already expired.
Use the following buttons to receive courses with your coupons:
Leave comments and suggestions
about the face
Facialix is a website that aims to support the education and education of young and old. Searching and categorizing free educational resources on the Internet is how Facials helps everyone with continuous learning.
0 Comments